Privacy Policy
This privacy policy for Urban Koach ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share your information when you use our services, such as when you:
- Visit our website at https://985aaf-4.myshopify.com/, or any website of ours that links to this privacy policy
- Engage with us in other related ways, including any sales, marketing, or events, or concerns -reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services.
What personal information do we process?
When you visit, use, or navigate our services, we may process personal information depending on how you interact with Urban Koach, the choices you make, and the products and features you use.
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we receive any information from third parties?
We do not receive any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
How do we keep your information safe?
We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
We collect personal information that you voluntarily provide to us when you register on the services, express an interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Names
- Phone Numbers
- Email Addresses
- Mailing Addresses
- Passwords
- Job Titles
- Contact Preferences
- Billing Addresses
- Debit/Credit Card Numbers
- Contact Or Authentication Data
- Sensitive Information - We Do Not Process Sensitive Information.
- Payment Data - We may collect data necessary to process your payment if you make purchases. All payment data is stored by Urban Koach.
How do we process your information?
We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with our services, including:
- To facilitate account creation and authentication and otherwise manage user accounts - We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user - We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users - We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To fulfill and manage your orders - We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback - We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications - We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.
- To deliver targeted advertising to you- We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
- To protect our services - We may process your information as part of our efforts to keep our services safe and secure, including fraud monitoring and prevention.
- To evaluate and improve our services, products, marketing, and your experience - We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our services, products, marketing, and your experience.
- To identify usage trends- We may process information about how you use our services to better understand how they are being used so we can improve them. To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.